Case Management

An offender typically interacts with multiple Department of Corrections (DOC) personnel during the different stages of a crime’s adjudication: pre-trial interviewers, pre-sentence investigators, counselors, correctional officers, etc. Advanced Technologies Group’s cloud enabled Case Management software is unique in its capability to support the entire continuum (arrest, pre-trial, incarceration, parole and public safety) of correctional services in a single integrated system. At each stage, DOC personnel spend considerable time and resources collecting necessary information. The majority of information garnered is stored locally in paper files or incompatible systems that are inaccessible to other DOC personnel. The expense of repeated data collection may be incurred upward of ten times during the first 60 days of interaction with an offender. Further, considering that a typical offender passes through the judicial and corrections system multiple times during their lifetime, the amount of redundancy that can be eliminated by a well-crafted central information system capable of supporting the various corrections services becomes overwhelmingly evident.

DOC typically represents one of the largest discretionary spending line items of a state budget. With offender population as well as cost of administering an offender ever increasing, DOC needs a system that can help evaluate the effectiveness of various programs and help identify under-utilized resources. At the same time, correctional officers and counselors need detailed individual information presented in a context that will aid in their efforts to increase personnel safety and reduce offender recidivism. A central information system designed to support such analytics enables the DOC to make more informed decisions and be more responsive to the legislature and other agencies. OMS Case Management addresses all of these issues by enabling agencies to have a centralized system that provides a comprehensive view of offenders and dramatically improves employee effectiveness.